Our Services

As an independent, family-owned business, we pride ourselves on fantastic customer service you can truly count on and excellent value for money. Every customer that walks into our shop receives a personal consultation tailored to their exact needs, along with our following competitive perks

Fast Shipping

Order today, receive at fast speed

Price-match guarantee

Great deals you can trust

Hassle-free exchange

Receive a slip for exchanges

4.7 Google Reviews

Customer satisfaction #1 priority

Price Promise

We regularly check our prices and offer a price promise to give you the best deal.

Home Approval

Full home approval policy

All rugs can be taken home on trial basis as most rugs need to be seen in your own room for the purposes of size, colour, pattern and appearance during both day and night. Rugs can be refunded or exchanged provided the rug is returned in a fully unused and undamaged condition.

Professional Rug Cleaning, Repair and Restoration

Maintain and protect your rug's beauty

Revitalise your rug with our rug cleaning, repair and restoration services. We recommend professionally cleaning your rug every 2-5 years to maintain its beauty and prevent damage.

We offer rug cleaning, repair and restoration for all rugs, not just those purchased at Rugs Direct UK. Please contact us for a quote.

Custom Made

creative freedom

Individually design and create your rug made to your own specifications. Contact us for samples and colour charts to bring alive your dream piece.

Rentals

SUPPORTING THE ARTS INDUSTRY

All of our rugs are available for purchase or hire. We also work with many movie or television productions for rental and purchases, as well as with decorators and art directors for photo shoot rentals.